AI shopping assistant for Shopify

Let shoppers ask.
Wise24 helps them buy.

Wise24 adds a shopping chat to your store. Customers describe what they need, compare matching products side by side, build bundles and add to cart - with answers drawn from your live prices, stock and policies.

No code · Plans from $19.99/month · 14-day free trial on every plan

Animated demo: a shopper asks the Wise24 assistant to plan a dinner party or find jewellery like a photo, then adds the picks to the cart and checks out.

  • Answers from your live Shopify data
  • Made by Cartmade, a Shopify Select Partner
  • 14-day free trial, no code
WHY WISE24

A shopping chat, not a support chat.

Most store chatbots wait for problems. Wise24 is built to move shoppers toward a purchase — it finds the right product, explains why it fits, suggests what goes with it, and takes them to checkout.

Prices, inventory and discounts come straight from Shopify, so answers stay accurate as your store changes. And built-in analytics show what it's earning you.

Support chat

Most store chatbots wait for problems.


  • Waits for problems
  • Answers after the fact

Wise24

Built to move shoppers toward a purchase.


  • Finds the right product
  • Explains why it fits
  • Suggests what goes with it
  • Takes them to checkout
FEATURES

Everything a good sales assistant does - in one chat.

Discovery, advice, upsell and checkout, working together on every page of your store.

Live previews · built from your catalogue

Product discovery in chat

Discover

Shoppers say what they need and get matching products with live prices and stock — chat on one side, results on the other.

Live prices and stock

Example: a shopper asks for a weekend outfit and the chat shows four matching products with an Add look button.

Cross-sell and upsell

Sell more

Wise24 suggests items that complete the purchase and explains why they fit. Bigger baskets that feel helpful, not pushy.

Bigger baskets, not pushy

Example: a Goes well with panel suggesting a Line Bracelet and Tassel Drops, each with an Add button.

Add to cart from chat

Sell more

Shoppers add items without leaving the conversation. Fewer clicks between interest and order.

Fewer clicks to order

Example: Filigree Heart Drops added to the cart from chat, with an Added to cart confirmation.

Bundles and wishlist

Sell more

Build a bundle on the spot and add it to the cart in one step — or save items to a wishlist for later.

One-step bundle add

Example: a saved wishlist of four skincare products with a Saved to wishlist confirmation.

Side-by-side comparison

Discover

Shoppers torn between options see them compared side by side, so they decide faster and buy with confidence.

Decide faster

Example: Heart Drops and Tassel Drops compared side by side with price, match score and stock.

Shipping, returns and order status

Support

Wise24 answers delivery and returns questions from your store policies, and lets customers track their orders in chat.

Answers from your policies

Example: a shopper asks where their order is and sees it is out for delivery, arriving today by 6 PM.

Photo, voice or text

Discover

Shoppers can type, speak, or send a photo of what they're after — whichever is easiest for them.

Whichever is easiest

Example: products similar to a shopper's photo, next to voice and text search inputs.

Guided finder and smart filters

Discover

A guided product finder and one-tap filters help shoppers narrow results without retyping.

No retyping

Example: a fill-in-the-blanks product finder with one-tap filters for Under £40, Linen and Size M.

Analytics that show the payoff

Insights

Track conversations and AI-assisted revenue — and see demand for products you don't stock yet.

See unmet demand

Example: analytics with £18,742.60 AI-assisted revenue, 2,486 conversations, a conversion funnel and top shopper intents.

WHO IT'S FOR

Tuned for the questions your shoppers
actually ask.

  • Apparel

    “Linen shirt for a summer wedding — I'm usually a medium.”

    Outfit pairings, occasion-based picks, photo search.

  • Food & beverage

    “Dinner for six on Saturday - what sides go with this?”

    Meal pairings, bundles, dietary filters.

  • Vitamins & supplements

    “What's the difference between these two magnesium supplements?”

    Ingredient comparisons, stacks, guided finder.

  • Beauty

    “Fragrance-free moisturiser for oily skin, under £25.”

    Skin-type matching, routine bundles, comparisons.

Other Retail & stores of every kind

Electronics, home & living, pets, B2B and general retail - Wise24 learns any Shopify catalogue and answers in your shoppers’ own words.

HOW IT WORKS

Live on your store in minutes.

Three steps from install to your first AI-assisted sale - no developer, no theme changes.

Shopify App Store

The Wise24 listing in the Shopify App Store next to the setup guide in your admin.

PRICING

Simple plans. Try any of them free for 14 days.

  • Free

    Free

    Free forever

    Start free trial (opens in a new tab)
    • 100 AI replies a month
    • Product search and recommendations
    • Add to cart and order tracking
    • Guided product finder and smart filters
    • Chat with photos, voice and text
    • Bundles and wishlist in chat
    • Shopping analytics
  • Starter

    $19.99/month

    or $209/year — save 13%

    Start free trial (opens in a new tab)
    • 1000 AI replies a month
    • Up to 1,000 products
    • Product search and recommendations
    • Add to cart and order tracking
    • Guided product finder and smart filters
    • Chat with photos, voice and text
    • Bundles and wishlist in chat
    • Shopping analytics
  • Growth

    Most popular

    $49.99/month

    or $519/year — save 13%

    Start free trial (opens in a new tab)
    • Everything in Starter
    • 2500 AI replies a month
    • Up to 5,000 products
    • Standard customer support
  • Pro

    $99.99/month

    or $1,029/year — save 14%

    Start free trial (opens in a new tab)
    • Everything in Growth
    • 5000 AI replies a month
    • Up to 10,000 products
    • Premium priority support

All plans include a 14-day free trial. Prices in USD, billed through Shopify.

FAQ

Questions merchants ask

Where does Wise24 get its answers?

From your own store. Wise24 reads your product catalog and your store information — prices, stock, discounts, shipping and returns policies — and uses it to answer each shopper's question in a smart, natural way.

Will it make things up?

Wise24 answers from your store's real data, not guesswork. When you change a price or a product sells out, its answers change too.

Do I need a developer to set it up?

No. Install it from the Shopify App Store, then set its tone, colours and selling rules from simple no-code settings.

Is it just a support bot?

No. It handles shipping, returns and order questions, but it's built to sell — finding products, comparing options, suggesting add-ons and adding to cart.

How do I know it's working?

Built-in analytics show conversations, AI-assisted revenue and what shoppers ask for that you don't sell yet.

What counts as an AI conversation?

Each chat a shopper has with Wise24. Plans include 100, 250 or 500 a month, and you can move up a plan as your traffic grows.

Can I try it first?

Yes. Every plan comes with a 14-day free trial.

14-DAY FREE TRIAL · NO CODE

Turn browsers into buyers.

Give every shopper a sales assistant that knows your catalog.

Install Wise24 on Shopify (opens in a new tab)

Plans from $19.99/month · Billed through Shopify